Digital Presence / Business automation
Business automation for enquiries, bookings and payments
The small, repetitive jobs that eat your day, handled automatically: replying to enquiries, booking appointments, asking for reviews, following up on leads and chasing payments. We build them and keep them running.
Five automations that earn their keep
- Instant enquiry replies. Every enquiry from your website gets a friendly reply within seconds and you are notified straight away, so no lead goes cold overnight.
- Online booking. Customers book themselves into free slots, with confirmations and reminders synced to your calendar.
- Review requests. After each job, happy customers are asked for a Google review while the experience is fresh.
- Lead follow-ups. New enquiries get a gentle follow-up sequence until you connect, so good leads do not slip away.
- Invoice reminders. Polite payment reminders go out on schedule, so you get paid on time without awkward chasing.
What changes
On their own these are tiny tasks. Together they are the difference between leads going cold and leads becoming customers, and between chasing payments and getting paid on time. Enquiries reach you on WhatsApp and email, and the admin that used to fill your evenings runs in the background.
You never touch a dashboard or a password. We set it up, run it and keep it working, and most automations are included in our website packages and care plans.
Audit, fix, then it runs.
Free session
Thirty minutes on how customers find and reach you today, then a written summary within two working days.
Fixed-price build
We do what the session found, at a price agreed before we start.
It runs
We put it live and keep watch, with a plain-English summary of how it is doing.
Questions about business automation.
What is business automation?
Small systems that do a repetitive task the moment it needs doing, without anyone remembering to. A form is sent and the customer gets a reply. A job is marked done and the customer is asked for a review. An invoice is due and a reminder goes out.
How long does it take to set up?
Booking and follow-up automation usually takes two to three weeks, including testing with real enquiries. Simpler automations, such as instant enquiry replies, can be added to an existing website faster. We give you a date once the scope is agreed.
Do I need to buy new software?
No. We build the automations and run them for you, and the software subscriptions they need are included in our care plans. If you already use a calendar, email or accounting tool, we connect to it rather than replace it.
Is this the same as AI consulting?
No. These are ready-made automations for owner-run businesses, set up in weeks at a fixed price. For larger companies that want AI built into their ERP, CRM or operations, see our AI consulting service, which is scoped and built per engagement.
How much does it cost?
Each automation has a fixed price, and three come included in the Premium website package. Any automation can be added to an existing site. We quote after the free 30-minute session, once we know which jobs are costing you the most time.
Book a free 30-minute working session
We look at how customers find and reach you and name the two or three things costing you the most. You keep the summary either way.
Visit our Mumbai office
- Address
- Shop 8, Ground Floor, St. Michael Bhavan, LJ Road, Mahim (W), Mumbai, 400050, Maharashtra, India
View on Google Maps - Loyalty enquiries
- loyalty@grorewardz.com
- Helpdesk
- helpdesk@grorewardz.com
- Phone / WhatsApp
- +91 99207 27756
- Hours
- Closed on national and bank holidays